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Privacy Policy

Effective Date: 20-08-2024

1. Information We Collect:

1.1. Personal Information:

When you create an account, we may collect your name, username, email address, and password. If you choose to connect your social media accounts, we may collect information from those accounts, such as your profile picture and public profile information. If you contact our customer support or provide feedback, we may collect your contact information and any other information you choose to provide.

1.2. Usage Information:

We may collect information about how you use the App, including your interactions with videos, comments, likes, and shares. We may collect information about your device, such as the type of device, operating system, unique device identifiers, and mobile network information.

1.3. Log Data:

We automatically collect certain information when you use the App, such as your IP address, browser type, access times, and the pages you viewed before navigating to our App.

2. Use of Information:

2.1. We may use the information we collect to:

  • Provide, personalize, and improve the App and its features.
  • Communicate with you, respond to your inquiries, and provide customer support.
  • Send you notifications, updates, and promotional messages about the App and our services.
  • Enforce our Terms of Service and other policies.
  • Protect the rights, property, and safety of our users and the App.

2.2. We will not share your personal information with third parties for their marketing purposes without your explicit consent.

3. Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

4. Security:

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

5. Third-Party Links:

The App may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of those third-party websites or services. We encourage you to review the privacy policies of those third parties.

6. Children's Privacy:

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it.

Contact List Information Policy

Data Collection and Usage

Our app collects and uses Contact List information to provide specific features and functionality. By using our app, you consent to the collection and processing of this data.

Types of Information Collected

The Contact List information we collect may include:

  • Names
  • Email addresses
  • Phone numbers
  • Profile pictures
  • Other contact details

Purpose of Collection

We collect Contact List information to:

  • Facilitate social features, such as inviting friends or sharing content
  • Enhance user experience by auto-populating contact details for easier communication
  • Provide personalized recommendations and suggestions

Data Security and Sharing

We take the security of your Contact List information seriously. We implement reasonable measures to protect this data from unauthorized access, disclosure, or misuse. We do not sell or share your Contact List information with third parties, except as described in this policy or as required by law.

Third-Party Integrations

Our app may integrate with third-party services or APIs that require access to your Contact List information. In such cases, we will request your explicit consent before sharing this data with the respective third-party. Please review the privacy policies of these third-party services to understand their data practices.

Payment & Virtual Coins Policy – LetsChat

1. Introduction
LetsChat is a digital communication and entertainment platform operated by Secure Technology and
Entertainment Private Limited. This policy explains how payments and virtual coins work within the LetsChat
platform.
2. Virtual Coins
LetsChat provides virtual coins that users can purchase within the application through secure payment methods.
Virtual coins are digital credits designed exclusively for use within the LetsChat platform.
• Sending virtual gifts to other users
• Accessing premium interaction features
• Participating in live rooms and other digital activities within the application
Virtual coins are intended solely for digital interaction and services within the LetsChat ecosystem.
3. Nature of Virtual Coins
• Do not represent real currency
• Are non-transferable outside the application
• Cannot be withdrawn or exchanged for cash
• Are intended only for in-app digital services and virtual gifting
Virtual coins cannot be redeemed for real-world currency, bank transfer, or any external financial instruments.
Coins do not function as a wallet, stored value system, or money transfer service.
4. Payments
All payments made on the LetsChat platform are processed securely through authorized payment gateway
providers. Payments collected on the platform are strictly for purchasing virtual coins and accessing digital
features and services within the LetsChat application. LetsChat does not facilitate peer-to-peer money transfers or
financial transactions between users.

5. Refund Policy for Coins
Once virtual coins are successfully purchased and credited to a user’s account, they are non-refundable and can
only be used within the LetsChat platform.
Refunds may only be considered in exceptional situations such as:
• Duplicate payment
• Technical error during the transaction
Approved refunds will be processed to the original payment method within 5–7 business days.

6. User Responsibility
Users agree to use virtual coins only for the intended purposes within the LetsChat platform. Any misuse of the
platform or violation of the platform policies may result in suspension or termination of the user account.
7. Contact Information
If you have any questions, concerns, or requests regarding the handling of your Contact List information, please contact us at

Company Name: Secure Technology and Entertainment Private Limited
Email: support@letschatpro.in
Phone: +91 9304599843
Address: 2nd Floor, Dalsinghsarai, Samastipur, Bihar – 848114, India

This Contact List Information Policy was last updated on 24-05-2023